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Terms & Conditions

Welcome to NextGen Chat, an AI chatbot service offered by The Think Tank (Pty) LTD. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

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1. Services

  • NextGen Chat provides an AI-powered chatbot service for businesses, helping them engage with website visitors more effectively. The service is offered on a subscription basis with a monthly fee.

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2. Subscription Tiers and Payments

  • NextGen Chat offers three subscription tiers:

Startup: R2,450 per month (excl. VAT), including 2,000 AI responses.

Core: R3,650 per month (excl. VAT), including 6,000 AI responses.

Business: R6,950 per month (excl. VAT), including 12,000 AI responses.

  • The subscription fee for each tier includes the specified number of AI responses per month. Additional responses may be bought in bundles of 500 for R250.00 excl VAT.

  • Payment Terms: The first subscription will be invoiced and due on the 1st day of the month following setup. No costs will be incurred for any days the agent is live during the initial setup month.

  • Subscription fees are billed monthly and are due upon receipt of the invoice.

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3. User Responsibilities

  • You agree to use the service in accordance with all applicable laws and regulations.

  • You are responsible for the accuracy of the information provided to NextGen Chat.

  • You may not use the service for any unlawful or fraudulent activities.

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4. Intellectual Property

  • All content, trademarks, and intellectual property associated with NextGen Chat remain the property of The Think Tank. Unauthorized use of any content is prohibited.

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5. Limitation of Liability

  • The Think Tank is not liable for any indirect, incidental, or consequential damages arising from the use of the service. Our liability is limited to the subscription fee paid for the current month.

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6. Amendments

  • We reserve the right to amend these terms and conditions at any time. Changes will be posted on our website and will take effect immediately.

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7. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of the Republic of South Africa.

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